Effective Date: 19/12/2024
GrowTake ("we," "our," or "us") is committed to ensuring transparency in our services. This Cancellation & Refund Policy is designed to comply with the laws and regulations of India, including but not limited to the Consumer Protection Act, 2024 and other applicable e-commerce and SaaS guidelines.
Customers may cancel their subscription at any time through their GrowTake dashboard under the "Account Settings" section.
Free Trial Cancellation: If you are using a free trial, cancellation must be done before the trial period ends to avoid being charged.
Paid Subscription Cancellation: Cancellations made before the renewal date will terminate future billing. No pro-rata refunds will be provided for unused portions of the subscription term.Your access to premium features will continue until the end of the current billing cycle.
We reserve the right to cancel any subscription if a user violates our Terms of Service, provides false information, or engages in unlawful activities. In such cases, no refunds will be provided.
Refunds are only applicable under the following conditions:The service has not been accessed or utilized after purchase.There is a technical failure on our part that prevents you from accessing the service.The purchase falls under the scope of erroneous duplicate transactions.
If You Commit to Purchase any Yearly Plan of Growtake only then we give you 30 days refund policy.
Refunds will not be provided under the following circumstances:Change of mind after subscription activation.Partial use of the service or benefits.Violation of GrowTake AI’s Terms of Service.
Approved refunds will be processed within 7-10 business days from the date of approval. Refunds will be credited to the original payment method.
To request a refund, users must email [email protected] with:Registered email address.Transaction ID.Detailed description of the issue.Refund requests must be submitted within 15 days of the transaction date.
For any queries related to this policy,
reach out to us at:
Contact Us : https://growtake.com/contact-us-page
Email: [email protected]
Phone: +91 8967814389
Address: [Rajapur, Kolkata, South 24 pgs, india]
© 2024 Growtake. All rights reserved.